![]() ![]() If necessary, clean the receiver opening with a small, soft-bristled brush. Check the receiver opening to see if it's blocked or dirty.If you have a new iPhone, remove the plastic film on the front and back of the device. Make sure nothing is blocking the receiver, such as a case or screen protector.The iPhone receiver won't work properly if it's blocked or dirty. Go to Settings > Bluetooth and turn off Bluetooth.Make sure that you don't have anything plugged into the headphone jack or the dock connector.If your iPhone is connected to a headset, you won't be able to hear through the iPhone receiver or using speakerphone. Make sure that you can see the volume indicator on the screen when you press the volume buttons. While you're on a call, adjust the volume with the volume buttons. If you can't hear a person's voice clearly, hear crackling, static, or have issues with sound quality while you're on a call or listening to voicemail on your iPhone, learn what to do. If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone - Apple Support ![]() Take a look at the steps in this article for help. I understand you are having issues hearing others when using your iPhone. Thank you for reaching out in Apple Support Communities. ![]()
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